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  1. Film Platform Support
  2. Technical Issues & Troubleshooting

Technical Issues & Troubleshooting

Information about Stanza for EZproxy, LMS, Canvas, Open Athens Access. OS, Browser,s, and internet requirements. Troubleshooting guides.

Troubleshooting guides plus icon minus icon

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  • Request Closed Captions
  • What Can I Do If I Cannot See Captions or Subtitles?
  • Test My IP Page
  • Film is not playing

OS, Browsers, and Internet Requirements. plus icon minus icon

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  • Mobile/Macs/PCs and Internet Connection Requirements

LMS and Canvas plus icon minus icon

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  • How to Add Web Links to Canvas
  • How to Generate Links to Films / Streaming Pages on Film Platform
  • Adding a Film Link To Your LMS (Learning Management System)

Stanza for EZproxy plus icon minus icon

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  • EZProxy Access

Streaming Issues plus icon minus icon

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  • What Can I Do If The Film Is Not Playing?
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