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  1. Film Platform Support
  2. Technical Issues & Troubleshooting
  3. Troubleshooting guides

Articles in this section

  • Request Closed Captions
  • What Can I Do If I Cannot See Captions or Subtitles?
  • Test My IP Page
  • Film is not playing

Test My IP Page

If streaming is still not working for you, please use the following link 

https://www.filmplatform.net/your-ip/

And send a full-page screenshot including the URL bar to support@filmplatform.net.

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